Shipping policy
Thank you for shopping with us! We’re committed to delivering your candles safely and on time. Please read our shipping policy below.
📦 Order Processing
-
All orders are processed within 1–3 business days (excluding weekends and holidays).
-
You’ll receive a confirmation email once your order has been placed, and another email with tracking information once it ships.
🚚 Shipping Rates & Delivery Estimates
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Free Shipping | 5–7 business days | On orders over $75 |
Please note: delivery times are estimates and may vary depending on your location.
🌍 Domestic & International Shipping
-
We currently ship within [Your Country Name].
-
For international orders, please contact us directly at [your email address] for shipping options and rates.
📫 Order Tracking
Once your order ships, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking updates.
❗ Delays
We are not responsible for shipping delays caused by the carrier, weather conditions, or incorrect addresses provided at checkout. If your order is significantly delayed, contact us at [your support email] and we’ll do our best to help.
📍 Shipping Address Changes
If you made an error in your shipping address, contact us as soon as possible at [your email]. We’ll try our best to update it before it ships.